Return of goods
we sincerely regret that you are not satisfied with our delivery.
Please note that return or exchange is only possible within 30 days after receipt of the goods - we retain the right to charge a 15% restocking fee.
We exclude electrical components and special orders from return.
You can return these items to us at your own expense.
Please fill out this return-note and submit it with your return.
This is the only way we can ensure that the returned goods are credited to your customer account. Please also make sure that the articles are packaged securely against any damage in transit.
If you wish to submit a warranty claim, please contact us via phone or email.
Thank you very much for your assistance.